Our monthly IT maintenance agreement is designed to give you peace of mind and to have somebody on-call, to help with just about anything relating to technology in your business or home. This includes unlimited callouts and assistance at any hour on any day. Our remote login software enables us to support you anywhere in the world and our unique and customizable helpdesk gives you full control over your entire infrastructure. Choose the services that you require and we’ll take it from there… See the breakdown below outlining a few of our current services
Which option best suits your business?
You can find out more about our packages below or, alternatively, you can contact The Awali Solutions team to request a customized IT support solution to better suit your business’ requirements:
Monthly Maintenance Agreements
Our monthly maintenance agreements are the preferred IT solution among our clients. We offer customized IT maintenance plans to suit every business needs and guarantees professional and effective IT support. This gives businesses peace of mind, knowing that there is always someone on call.
Our monthly maintenance agreements include unlimited callouts and assistance at flexible hours on any day. Our remote login software enables us to support you anywhere in the world and our unique and customizable helpdesk gives you full control over your entire infrastructure.
Per Hour Rates
We also offer a “bill-per-hour” option. This package suits those companies that are not ready to sign monthly maintenance agreements yet or those that would like to test different IT companies before signing up with a new IT partner.
We offer affordable IT support rates per hour to suit business and home users. Interested? See below:
Business Users: R600 p/h (Includes Travel)
Home Users: R350 p/h (Includes Travel)
Should you wish to inquire further or would like us to come and see you, Contact Us.
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- Computer Maintenance
- Laptop Service and Repairs
- Printer Set Up
- Hardware and Software Upgrade
- Business Management Systems
- IT Support and Advisory
- Call Out Fee – R350 p/h (Durban and Surrounding Areas)
- Diagnosing Your Device – R150
- Computer Maintenance – R350 pm
- Hardware & Software Installation – R350 p/h
- Professional Computer Repair – R350 p/h
- Viruses, Malware, Spyware, Adware and Ransom-ware Removal – R350
- Cracked and Broken Laptop Screen Replacements – R1500
- Printer Set Ups / Troubleshooting – R350
- Internet Connectivity / Wi-fi Connection Issues – R350
- Laptop Charger – R300-R400
- Second Hand Laptops from – R2500
- PCs from – R1500
- Flat Screen TVs from – R2500